Pre-order sales on my e-shop several times a year for 2-3 weeks periods or more.

I then forward all your orders to Marzia in Italy.

I include an additional % for any size exchanges.

Marzia orders extra yarn if needed and starts knitting. This is followed by assembly, washing, ironing and quality control.

The truck leaves from Italy. After 4 to 6 days, it arrives in Paris at our warehouse. There, Catherine takes each sweater out of its polybag, which we send back to Marzia for the next pre-order, and wraps your sweater in a pretty square of fabric from dormant stock.

The parcel leaves, you receive a follow-up email, and a few days later it's party time! You get a rainbow, hearts, some color!

If the product doesn't suit you, returns or exchanges are possible, easy and free of charge. You can write to us at contact@katiasanchez.com